Move a live call between devices
Take over an active call from another device, or pull a deskphone call onto the app.
Because all your apps use the same extension, you can move a call without hanging up. For example, start a call at your desk and carry it on your phone as you leave.
Take over a call on your phone Go
- While the call is active on another device, open Communicator Go.
- Look for the active call banner or the take over option on the Phone tab.
- Tap it. The call moves to your phone and the other device drops out.
Move a call from your deskphone Next
- While you're on a call on your deskphone, open Communicator Next.
- Choose the option to move the call to this device.
- Carry on talking through your computer's headset.
Note
Moving calls between devices needs to be enabled on your account. If you don't see the option, ask your administrator.
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