Record a call
Start, pause, resume and stop call recording in Communicator Next.
- During a call, choose Record. A recording indicator appears.
- Choose Pause if you're about to discuss something that shouldn't be recorded, such as card details.
- Choose Resume to carry on, or Stop to end the recording.
Recordings are saved on your company phone system. Ask your administrator where to find them.
Important
Recording laws differ by country and state. In many places you must tell the other person the call is being recorded. Follow your company's policy.
Note
If you don't see a Record button, recording isn't enabled for you. Ask your administrator or service provider.
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