Help Calls

Park and pick up a call

Put a call on a shared parking slot so anyone on the system can pick it up.

GoNextUpdated October 2026

Parking is like putting a call on hold where everyone can reach it. It's handy when the person you need is away from their desk.

Park a call

  1. During the call, choose Park.
  2. Note the slot number the app shows, for example 701.
  3. Tell your colleague the slot number, by chat or over the overhead paging system.

Pick up a parked call

  1. Open the dial pad.
  2. Dial the slot number, or pick the call from the parked calls list if your app shows one.
  3. You're connected to the caller.
Note

If nobody picks up a parked call within the time your system allows, it usually rings back to the person who parked it.

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