Help Settings

Choose your headset, microphone and speaker

Pick audio devices, test them and use Bluetooth headsets.

GoNextUpdated October 2026

On the desktop or web Next

  1. Open Settings (gear icon) and go to Audio.
  2. Choose your microphone, speaker and ringer device. The ringer can be your computer speakers, so you hear calls without wearing a headset.
  3. Use the test option to check you can hear and be heard.

On your phone Go

Connect a Bluetooth headset through your phone's Bluetooth settings first. During a call, tap the audio button to switch between the earpiece, speaker and headset.

Tip

Plug in your headset before you open the app, or re-select it in settings if you plug it in later.

Can't hear or be heard? See No audio or one-way audio.

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